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Destinations Travel Agency - Niagara On The Lake

Frequently asked questions

If there is something not answered here, please contact us!

further questions? →
Benefits of using and working with a Travel Advisor:
What are some of the benefits of using a Travel Advisor?

There are A LOT of benefits for using one. For starters, I take care of your vacation from start to finish. This saves you time in research, booking, and confidence in knowing that I come to bring you options backed up with experience and expertise. I create a unique experience for you! Some other benefits would be:

  • Your trip being planned for you from start to finish (this can include anywhere from excursion & tour booking, restaurant suggestions or reservations to itinerary building)
  • Having my experienced advice and expertise
  • Pricing is never higher when booking with me, and can be lower
  • In Destination emergency response (I am available for my clients whenever they are in destination, unlike when you book on the internet, or other Monday-Friday only travel agencies)
  • Access to see more prices and quotes at one time (and sometimes early access)
  • Direct contact with the travel suppliers themselves
  • Relationships with business development managers that live locally
  • Access to upgrading of amenities when applicable
  • Emergency Travel response and coordination for you
  • Very quick solution times (I rarely have to wait for answers. I call and get right through, or send an email and the request is made/completed)
  • Saves you a lot of time & effort. This is my full-time business, I am constantly learning, visiting and keeping up to date on everything travel related!

View some of the amazing feedback I have received from clients.

Why is it better to book with you then online myself?

For many reasons! Some were mentioned in the previous above question.  I save you a lot of time researching, comparing, and booking. I have over 10 years of travel experience, and I learn something new everyday! I visit the properties I recommend, take the cruises I sell, do the agent online courses which keeps me up to date. This takes all my time, and I operate this as a full-time business. I am also very quick, and usually through having a quick phone chat or meeting I can recommend a few suggestions that would be a great fit for your vacation based on you personally!

And let’s be honest- sometimes you just need to talk to a human, and not a robot, or someone you had to wait 3 hours to talk to on the phone that doesn’t understand you!

How do you differ from bigger Travel Agencies?

I add more of a personal and unique experience for people. As I mentioned in the first question, I create an entire trip experience for my clients from start to finish, I am not just a booking agent. I own my business, whereas big agencies hire agents who only work Monday-Friday. To me you are not just a number, you are a person, and your vacation is important to me. I am available for my clients if they are having a travel emergency. Flights/vacations are not only Monday-Friday, and things can happen where you need human assistance.

Common Questions
What do you charge for your services?

Our Professional services are based on what you will be booking and the depth of how intricate the trip will be. Our pricing is definitely fair, and will be laid out upon first consultation (which is complimentary).  As I mentioned in above questions we work with you from start to finish on your trip, and provide a high level of service to our clients. This also allows us to book what is in the best interest of the client. If you are curious about our professional services structure please contact ansley@destinationstravelagency.ca and with what you are looking for with your trip.

Can you book all types of travel?

Yes! I can book anything travel, and travel related. Our Professional Services allow us to book what is is in the best interest of the client, and are happy to do so,

What types of Travel do you specialize in?

Destination Travel Agency is a full-service agency and can book all types of travel. I do however specialize in Group Travel, Destination Weddings, Honeymoons, and Cruises.

What can I expect working with you?

Very Prompt and honest communication. It will never take me longer than 48 hours to respond to someone. Even If I do not have an answer, I will explain that, and inquire about it for you. Some of the benefits of working with me will be listed in “the benefits of working with an advisor” section of this FAQ

Why are there no packages on your website?

Prices and availability of packages, and flights/hotel/cruises change daily. Groups are different however, and you can periodically see packages that we hold space for here. If you would like a price for travellers under 10 people, please fill out the form here.

What does a group consist of?

If you are looking for an all-inclusive, or hotel/tour package it would be 10 people. If this is a cruise, you would need 8 cabins/16 people.

Do you sell insurance?

Yes, absolutely! Please visit the Insurance page for description on the types. After the Covid-19 Pandemic, the one we are most recommending is the ‘Cancel for any reason’, because it would cover you for that specific reason.

Still have more questions, or need an insurance quote? Contact Ansley.

What forms of payment do you accept?

We accept Credit Cards, or bank transfers in the form of an E-Transfer.

I paid for my travel with 1 credit card. Can I use a different one for final payment?

Yes! Just email me, or call with the new credit card information.

Who is Travel Professionals International (TPI)?

They are my host agency. I am a sole proprietor; however they host my license that allows me to sell travel independently, and from wherever I like.

Destination Wedding Questions
What do your services cost?

For my professional services for group destination weddings we start at $350 plus hst. This is discussed in the initial consultation, where we speak about yourselves as a couple, your wedding/travel vision, and what you are hoping to get out of the trip. This is backed by experience and expertise of having planned my own destination wedding. If you are looking for more help with the wedding planning aspect, there will be an additional fee, to be discussed at initial consultation. As mentioned above in other questions, we help you from start to finish, and take care of everything.

What is your role as a Destination Wedding Travel Agent?

This will be dependent on which services you choose for me to provide for you. My initial role is to help get the Travel plans arranged for the couple, and the group. I help choose a resort/hotel based on your needs, get the wedding date set, and from there you can choose one of my Wedding Planning Services, which is additional to the travel. Here I have “Semi-Involvement”, “Full Planning”, or “Full planning + Day of Coordination”. Ansley has also planned her own Destination Wedding, as well as many other couples, so she is well equipped to give you the wedding of your dreams! 

How does it all work?

That can vary depending on where you want to get married. I suggest going to the Destination Weddings and filling out the form. Once you do that, I will contact you, and we can start talking more specifics. There are many steps involved; including scheduling a meeting, quotes for the resort/hotel, and connecting wedding dates. Best to have a chat based on your personal needs.

Once we decide on your travel plans, I build a complimentary Wedding Webpage for you and your guests to see the travel dates/prices, and they can book on there also. (see example here).

Do I need a wedding planner as well?

Not necessarily. This is a personal choice. As Mentioned in my “Role” question above, I do offer the wedding planning services as well. The wedding planning services we offer do help, because we are connected to the entire process. Ansley has also planned her own Destination Wedding, as well as many other clients, and is well equipped to give you the wedding of your dreams!

Where do you typically plan Destination Weddings?

Please go to our Destination Weddings page to look at our popular destinations.

Are there all-inclusive resorts all around the world?

No, they are mainly in the Caribbean. There are a select few in Southern Europe, but not many.

What is the best time of year to have a Destination Wedding?

That depends on where you want to go of course, but if you are considering in the Caribbean, here is what you can expect:

  • January – March: This is the high season. Prices will be most expensive, weather will be nice, and availability will be lowest because of the popularity of the season
  • April – June AND October – Early December: These are nice times if you are looking for a combination of nice weather, and mid-range pricing. This is nice too because these months are not the coldest here in North America, but they are also not the warmest.
  • July – Sept: This is the off season. The prices will be the cheapest in these times. You can anticipate rainy weather in August and September especially.
What are the differences between a Destination Wedding and Local one?

Please go to the Destination Weddings Vs Local Wedding post which goes over a comparison of the two.

What is a typical Destination Wedding cost?

That is a varied answer. The main cost, just like a wedding here is dependent on the amount of people you have going. An average destination wedding is anywhere between 25-50 people and could start around the $4K mark. If you would like a more accurate price based on your needs, please fill out the form here.

What are the benefits of traveling as a group for a Destination Wedding?

If you are going to an all-inclusive resort, here are some of the benefits:

  • Exclusive and custom group pricing
  • Can be booked over the standard for individual bookings (11 months prior to departure) up to 18 months in advance
  • Bride and groom place a deposit which hold 30 seats, and 15 rooms in the package. Guests then have 90 days after that period to decide if they would like to go, and place a deposit at the price for your group
  • I can provide payment plans for the individuals in the group
  • If you have a bigger group, the bride and groom can receive complimentary credit towards their trips. Each amount is dependent on your quote and number of complimentary offered.
  • We have access to discuss with the wedding resort coordinator about upgrading the bride and grooms’ room
  • If your guests place the deposit within the 90 days, it holds their price and does not increase

If you would like more specific overview, please go to the Destination Weddings page and fill out the form.

If I already filled out the form for the wedding I am attending, do I need to do it again to make a payment?

No, I will already have your information. You can just email me how much you want to pay, and which method of payment. If I do not have the card already (you can use a different card) either email me or call me with this information.

I have guests traveling from different countries to my wedding, could you help them with their travel and accommodations?

Yes, absolutely! If they are traveling from Canada or the United States, I can put flight and hotel packages together for them. If they are outside of that, I can help with the flights and accommodation separately.

Honeymoon Questions
What do you charge for your services?

Our Professional services are based on what you will be booking and the depth of how intricate the honeymoon will be. Our pricing is definitely fair, and will be laid out upon first consultation (which is complimentary).  As I mentioned in above questions we work with you from start to finish on your trip, and provide a high level of service to our clients. This also allows us to book what is in the best interest of the client. If you are curious about our professional services structure please contact ansley@destinationstravelagency.ca and with what you are looking for with your trip.

What type of honeymoons do you book?

I can book a honeymoon anywhere in the world. I do however specialize in creating custom honeymoon itineraries, cruises, and all-inclusives. Custom itineraries can include Exotic Islands, African Safari’s, European.

Refer to my popular honeymoon destinations here.

Do you know which type of resorts have honeymoon packages?

Yes I do! Some of them are free and would mainly be amenities included at the resort. If you have questions regarding this, please contact me, or fill out the honeymoon questionnaire.

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Logo – Ontario Wedding Awards 2018

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